Governance
2021 performance overview
FTSE4Good Index Series (Group)
3,8 out of five
(2020: 3,8 out of five)
Environmental score: 3,0
(2020: 3,3)
Social score: 3,8
(2020: 3,3)
Governance score: 4,5
(2020: 4,5)
The FTSE4Good Index Series provides an annual independent assessment and benchmark of the Group’s governance standards and social and environmental performance.
Compliance
(Group)
There were no material incidents of non-compliance with legislation or regulations, including within the environmental, health and safety and product and services regulatory regimes
(F2020: none)Whistle-blowing hotline
(Group)
tip-offs registered, with all investigations closed at the time of publication
(F2020: 105)Note: reasons for material variances between years can be found in the performance sections at the given page references.