We manage hazardous and non-hazardous waste responsibly, comply with applicable national waste management laws and ensure relevant disposal certificates are issued.

What we are doing

Our waste strategy includes a particular focus on recycling paper, plastic, batteries, and oil waste to reduce waste going to landfill. Oil spill kits in workshops and oil leakage tests ensure oil spills are responsibly cleaned up and accurately reported in line with regulations. Filter and oil separator systems in certain workshops and larger wash bays trap silt, sludge and hydrocarbons.

All operations must adhere to our waste policy as a minimum; however, each business segment sets its own protocols depending on waste impact and business activities. Various businesses partner with registered waste disposal companies to recycle their waste.

Similar to our paper strategy, we are investigating how to achieve a consistent monitoring measurement and identify appropriate waste metrics to understand our waste generation across the Group. In smaller operations, we have piloted monitoring measures and started introducing zero waste to landfill targets.

In the UK, we dispose of all e-waste in line with Europe's Waste Electrical and Electronic Equipment Directive. The operation's recycling policy targets the reduction of waste sent to landfill and covers oils, oil filters, tins, cans, bulbs, plastics, metals, batteries, rags, granules, mixed fuels, cardboard and paper.

Nissan technician

2021 performance and looking forward


  • There were no significant spills in the group in F2021.
  • Upon starting construction work at our rented site at West Thurrock Mercedes Commercial dealership in the UK – a rented site – the ground was found to have been contaminated with oil. The contamination is suspected to have been caused by a leak from underground fuel storage tanks, predating our lease of the site. The storage tanks are no longer in use. We are working with an environmental consultant and together with the landlord have committed resources to remediation.
  • Started measuring waste and plan to be in a position to set waste and recycling targets in F2022.
  • Objective: prioritise waste measurement, including developing waste strategies to reduce our waste to landfill, and drive change to support separation at source, particularly for packaging, to align to new government rules in South Africa.
  • Objective: remote working due to COVID-19 has delayed plans to roll out our paper recycling initiatives in our offices; however, we are still committed to implementing sustainable recycling programmes for all key office sites, including a solution to enhance and expand current e‑waste management in South Africa.
  • Objective: prior to COVID-19 some dealerships had banned single use plastic bottles; however, we have had to reassess this practice due to health concerns. We will investigate other environmentally friendly consumer waste practices while ensuring that COVID-19 prevention practices are not compromised.

Business specific initiatives and highlights

South Africa
  • Hyundai increased vehicle production in F2021, resulting in around 348 000 kilograms of steel being recycled at the commercial plant, a 20% volume increase from the prior year. The plant recycles all its used packaging materials, with steel being the most significant material recycled.
  • In Retail and Rental, a total of 84 dealerships and rental branches use waste management companies, and 89 dealerships have their waste oil collected by a responsible service provider. Computer equipment, old oil filters, paper, scrap steel, aluminium and used batteries are disposed of responsibly. Receptacles ensure that hazardous materials are separated.
  • We are working with our suppliers and procurement personnel to encourage the procurement of recycled versions of products, wherever possible, as part of our dealer standards approach.
  • We recycled over 97% of special waste (workshop waste, oil, antifreeze, brake fluid, mixed fuels etc.), and have set a F2022 target to reduce special waste by 98% to minimise waste that goes to landfill.